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Privacy Policy

FitnessKRC – Privacy Policy

Effective Date: 30/07/2025

At FitnessKRC, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

1. Information We Collect

When you interact with FitnessKRC, we may collect the following data:

  • Contact details (e.g., name, email address, phone number)

  • Booking and payment info (e.g., sessions booked, Stripe/PayPal transaction ID)

  • Health info (if voluntarily disclosed in readiness forms)

  • Usage data (e.g., pages viewed, session duration via Wix Analytics)

2. How We Use Your Data

We use your information to:

  • Provide and manage personal training services

  • Send booking confirmations and reminders

  • Deliver digital content (e.g., class links, guides)

  • Respond to your inquiries

  • Improve user experience and personalise services

  • Send updates, promotions, or newsletters (only if you opt in)

3. How We Store and Protect Your Data

  • All data is securely stored via the Wix platform, which uses encryption and secure hosting.

  • We do not store full credit/debit card details—payments are processed securely through Wix Payments, Stripe, or PayPal.

  • Access to your data is limited to authorised FitnessKRC staff only.

4. Sharing Your Information

We do not sell, rent, or share your personal data with third parties, except:

  • Where required by law (e.g., legal requests)

  • Where necessary to deliver services (e.g., Zoom class links, email software)

5. Cookies & Analytics

Our website uses cookies to:

  • Remember login and booking details

  • Track site usage for improvement (via Wix or Google Analytics)
    You can adjust cookie preferences in your browser settings.

6. Your Rights

You have the right to:

  • Access or update your personal data

  • Request deletion of your data

  • Withdraw consent to marketing emails at any time

To exercise your rights, contact us at: [Insert contact email]

7. Email Marketing

We may occasionally send emails about new packages or offers. You will only receive these if:

  • You’ve opted in, or

  • You’re an existing client with a legitimate interest

You can unsubscribe anytime via the link in the email.

8. Children’s Privacy

FitnessKRC services are intended for individuals aged 16 and over. We do not knowingly collect data from minors.

9. Policy Updates

We may update this Privacy Policy to reflect legal changes or improvements. Updates will be posted on this page with a new effective date.

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